Privacy Policy

This website is owned and operated by FUSION FOLIO IFZA with a registered address at the following: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, U.A.E. FUSION FOLIO IFZA operates its businesses across the globe with presence in the U.A.E, United States and India.

At KONTIKILAB, safeguarding your personal information is of utmost importance to us. We highly value your privacy and are fully committed to ensuring its protection and as such have established this Privacy Policy, providing you with a comprehensive insight into how we gather, utilise, and safeguard your personal data. This policy clearly outlines the types of information we collect, our usage of it, our sharing practices, and the security measures we employ.

We kindly urge you to carefully review this Privacy Policy to gain a thorough understanding of our procedures. If you have any questions or concerns, please don't hesitate to contact us. Please be aware that we may update this policy as needed, so we recommend checking this page regularly for the latest version. By continuing to use our website and services, you are indicating your consent to any updates we may make.

How We Gather Your Personal Information

We employ multiple methods to acquire your data, all aimed at enhancing your user experience and improving our services. These approaches encompass voluntary submissions, automatic data collection through technologies like cookies when you visit our website, and data from external sources to gain insights into your preferences and requirements. Please rest assured that your privacy is our main priority and as such we only gather data that is essential for the proper operation of our website and the delivery of our services.

Our collection of personal information is vital for offering and enhancing our services for you. This may include fundamental information such as your name, email address, and phone number. Furthermore, we may also collect more sensitive data like payment and location information. Additionally, we gather data pertaining to your interaction with our website and services, including your browsing history and session duration.

Our Reasons for Collecting Your Personal Data

Our collection of your personal data serves various essential purposes. Firstly, it enables us to fulfil the services you've specifically requested, which includes delivering products or services and handling payment transactions.

Furthermore, we may gather your data to enhance both our services and the overall customer experience. This may involve activities such as analysing website traffic patterns or conducting surveys to gain insights into your preferences and requirements. This then allows us to tailor our services more effectively to meet your unique needs.

Cookie Usage Policy

To enhance your browsing experience and offer tailored content, our website uses cookies. Cookies are small data files that are stored on your device when you access our website. We utilise both session cookies and persistent cookies to monitor your preferences and customise your interaction with our site. We also use cookies to monitor website usage and compile anonymous, aggregated information regarding how visitors navigate our site. This data is instrumental in enhancing our website's functionality and user-friendliness.

You do have the option to manage your cookie preferences through your browser settings. Nonetheless, please be aware that disabling cookies may restrict your access to certain features on our website.

The Protection of Your Personal Data

Recognising the significance of protecting your personal information, we have implemented the appropriate technical and organisational safeguards to ensure its security. Nevertheless, it is essential to acknowledge that no security system is completely secure, and we cannot offer an absolute assurance against unauthorised access, disclosure, utilisation, alteration, or loss of your data.

In the event of a data breach, we commit to conducting a swift and thorough investigation into the incident, complying with all legal requirements to notify affected individuals, and undertaking requisite actions to prevent future breaches.

Protection of Children's Privacy

Ensuring the privacy of children is our top priority. Our services are exclusively intended for individuals aged 18 and above, and we do not deliberately gather any personal data from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a person under the age of 18, we will promptly remove it from our records.

Your Rights Regarding Data Protection

We hold your privacy rights in high regard and recognise your entitlement to access, modify, or erase your personal information. Furthermore, you have the option to restrict or object to the processing of your personal data, as well as the right to request the transfer of your information. You are free to access these rights at any time, to exercise any of these rights, please don't hesitate to get in touch with us.

Get in Touch with Us

If you wish to assert your rights or if you have inquiries or apprehensions regarding the stipulations of this privacy policy, please reach out to us via [email protected]