This website is owned and operated by FUSION FOLIO IFZA with a registered address at the following: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, U.A.E. FUSION FOLIO IFZA operates its businesses across the globe with presence in the U.A.E, United States and India.
These terms and conditions pertain to KONTIKILAB. By accessing and utilising our website, you signify your agreement to abide by the following terms and conditions, which govern our relationship with your use of our services. These terms and conditions are fundamental to the effective operation of our website, and we strongly recommend that you carefully review them before utilising any of our services or website. If you do not agree with any aspect of these terms and conditions, we kindly request that you refrain from the use of our website.
Please be aware that we maintain the right to modify these terms and conditions as needed. We encourage you to visit this page regularly to stay informed about the latest version. Your continued use of our website and services will be interpreted as your acceptance of any revisions we make. If you do not agree with the terms and conditions detailed, you must discontinue your use of our website and services.
At our core, we believe that effective communication is the key to delivering exceptional results for our valued clients. Hence, we strongly encourage our clients to provide us with a comprehensive brief that outlines their specific requirements. A brief is pivotal in allowing us to gain a thorough understanding of their needs, thereby facilitating the delivery of the highest quality results.
In instances where a client opts not to provide a brief, we will use our creativity and draw upon our extensive experience to craft content that aligns with the client’s expectations. However, it is important to note that we cannot guarantee results identical to the client’s expectations without a brief.
Regarding the number of revisions offered to clients, we retain the right to determine this based on the agreed-upon brief. In cases where no brief is provided, we may still consider revisions, contingent on the nature of the content, although this will be subject to our discretion.
To begin any project, we require full payment and agreement to the delivery terms. The final content will be delivered to the client via email, unless alternative delivery arrangements have been mutually agreed before payment.
Once you have decided on the type of content you want and submitted the brief, you can then choose to have it delivered within 5-7 days (Standard Delivery) or within 2-3 days (Express Delivery).
All payments are protected by a secure platform and are to be made in full, we will not store any payment information on our servers.
Once payment has been received and processed, we will then begin working on your desired service.
All payments will be displayed as KontikiFusion on your credit card statement.
We are unable to offer full refunds for our products and services, but if you are unhappy we will work closely with you on any amendments until you are satisfied.
A cancellation of a service can be requested if a member of our team has not yet started working on the request.
You can terminate your account anytime by contacting us via email.
KONTIKILAB maintains exclusive copyright and intellectual property rights over all text, whether in electronic or printed form, which includes all content featured on our website. Unauthorised reproduction, republication, or redistribution of any segment of our website's content is strictly prohibited and may be considered a breach of our intellectual property rights. Permission in writing from KONTIKILAB is mandatory for the utilisation or reproduction of any portion of our website's content.
KONTIKILAB retains full rights to the electronic and printed text associated with our media, which includes the material available on our website, all safeguarded by relevant intellectual property laws and regulations.
You acknowledge and agree that any unauthorised reproduction, republication, or redistribution of any part of our website or services, without our explicit written consent, will be deemed a violation of our intellectual property rights and will be rigorously prohibited.
The terms and conditions detailed here shall be construed and regulated in accordance with the law. Disputes must attempt to be settled between the client and FUSION FOLIO IFZA prior to involving the courts. Any disputes or claims that may arise concerning these terms and conditions will fall under the exclusive jurisdiction of courts situated within the same jurisdiction as FUSION FOLIO IFZA .
Our services are solely intended for individuals aged 18 years or older. We do not authorise individuals under the age of 18 to utilise or procure our services. If you know someone under the age of 18 who may be using our services, please get in touch with us as soon as possible.
Feel free to reach out to us if you have any inquiries or concerns regarding these terms and conditions. You can contact us at [email protected].
